Privacy Policy

Effective Date: March 2023

Crown Sterling Limited, LLC and its affiliates (“us”, “we”, or “our”) operate the CrownSterling.io website, and the Crown Sterling Applications. We believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where our customers and shareholders live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by us as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and data that does not directly identify you, but that can reasonably be used to identify you — is also personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.

The intent of this This Privacy Policy is to define how we cover and handle personal data whether you interact with us on our websites, through social media or through our apps.

We use your data to provide and improve the services we extend to our customers and shareholders. By using our systems, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from crownsterling.io/terms-and-conditions. This Privacy Policy applies to information that we collect on the websites, through email, text, or other electronics messages collectively defined as the “Service(s)”.

Information That We Collect and How We Collect It

We collect several different types of information for various purposes to provide and improve our Service to you.

Where we need to collect Personal Data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to provide the Service or perform the contract we have or are trying to enter into with you.

While using our Services, we collect certain personally identifiable information that can be used (either alone or in combination with other information) to contact or identify you (“Personal Data”). We collect and use your Personal Data (details below as what constitutes Personal Data). The Personal Data we collect may be provided by you, for example, by entering information in forms on the Service, registering an account, posting material, subscribing to communications, searching on the Service, carrying out transactions using the Service, or reporting problems with the Service. If you contact us, we may also retain copies of your correspondence including any Personal Data therein.

Personal Data includes the following:

• Email address
• First and last name
• Company name
• Title at company
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data (including data obtained from the use of cookies or similar technologies)
• Location Data
• Cookies Data

When you post information on a discussion board or comment publicly on an article on our Service, the information you post and your username are publicly accessible. This information can be viewed online and collected by other people. We are not responsible for the way these other people use this information. When contributing to a discussion, we strongly recommend you avoid sharing any personal details, and especially information that can be used to identify you directly such as your name, age, address and name of employer. We are not responsible for the privacy of any identifiable information that you post in our online community or other public pages of the Service.

Usage Data

We may also collect information about how you use and access the Services (for example, the duration of a page visit and your browsing journey, including where you entered the Service from and where you go when you exit) (“Usage Data”). This Usage Data includes information such as your device’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”) by setting your device to allow for location tracking/data or by opting in during browser prompt. We use this data to provide features and to improve and customize our Services.

You can enable or disable location services when you use our Service at any time, through your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information (“Cookies Data”). We use cookies to enable certain functions of the Service, including to provide data analytics on your use of the Service, to store your preferences, and to enable advertisements delivery, including behavioral advertising.

What are cookies. Cookies are small pieces of information sent to your web browser by a website you visit. A cookie is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

The period during which a cookie is stored on the device you are browsing with depends on whether it is a “persistent” or a “session” cookie. Session cookies are only stored on a device until the web browser is closed. Permanent cookies remain on the device after you have finished browsing until they expire or are deleted.

How we use cookies. When you use and access the Service (whether or not you register with the Service), we place a number of cookies in your web browser.

We use both session and persistent cookies on our Services and we use different types of cookies to run the Service: Internet protocols use different types of cookies that we use in our services. Our systems use these cookies to provide you with the best experience. You can find definitions on these types of cookies by clicking https://cookie-script.com/web-cookie-types.

Analytics

We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. For more information on Google’s privacy practices, please see Google’s Privacy and Terms: https://policies.google.com/?hl=en

You can opt-out of having your data used by Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

Marketing

In relation to marketing communications, we may provide you with an “opt-in” or “opt-out” mechanism depending on where in the world you are located. An “opt-in” mechanism will provide you the opportunity to positively indicate that you would like or do not object to our sending you such further communications and we will not send you any unless you have “opted-in.” An “opt-out” mechanism will provide you the opportunity to indicate that you do not want us to send you such further communications, and if you “opt-out” we will not send you any.

Behavioral Remarketing

We may use remarketing services which will be listed below in the future to advertise on third-party websites to you after you have visited our Service. We and our third-party service providers use cookies to inform, optimize and serve ads based on your past visits to our Service. The collection and use of Personal Data by the remarketing service providers below is governed by their respective privacy policies.

You can also manage many companies’ cookies used for online advertising via the consumer choice tools created under self-regulation programs in many countries, such as the US-based aboutads.info choices page or the EU-based Your Online Choices.

How We May Share or Disclose Information with Third Parties

We may share your Personal Data with the parties, or in the circumstances, set out below. We require third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party Service Providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions. We may further disclose Personal Data as described below and in this Privacy Policy:

• To our subsidiaries and affiliates: We may share information collected through the Service with other companies affiliated with Crown Sterling Limited, LLC. These affiliates are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Privacy Policy.
• Service Providers: We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related activities or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transaction: If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred to another third party. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this Privacy Policy.
• Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court, a government agency, or law enforcement organization).
• Legal Requirements: We may disclose your Personal Data to such third parties where such action is necessary to: comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
• Professional Advisors: We will share your Personal Data with our professional advisors, including legal advisors and insurers, where this is necessary for the advice they provide. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Others: We may disclose your Personal Data to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or with your consent.

How We Store and Protect Information

The security of your data is important to us, but no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

Your information, including Personal Data, may be transferred to — and stored on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ to those in your local jurisdiction.

If you are located outside United States and choose to provide information to us, please note that this information, including Personal Data, is processed in the United States.

Subject to applicable law, your consent to this Privacy Policy OR use of the Service and your submission of such information constitutes your agreement to the transfer of your information to the United States.

We retain your Personal Data for as long as needed or permitted in light of the purposes for which it was obtained, consistent with applicable law. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We also retain Usage Data for internal analysis and statistical purposes. Usage Data is generally retained for a shorter period of time than other Personal Data, except when such data is used to strengthen the security of the Service or to improve the functionality of our Service, or we are legally obligated to retain such data for longer time periods.

To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

How We Respond to Do Not Track Signals

We do not support “Do Not Track”. While Do Not Track may be a preference you can set in your web browser to inform websites that you do not want to be tracked, we do not recognize or respond to Do Not Track signals.

Your California Privacy Rights

The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (with some exceptions);
• The right to opt-out of the sale of their personal information; and
• The right to non-discrimination for exercising their CCPA rights.

Businesses are required to give consumers certain notices explaining their privacy practices. The CCPA applies to many businesses, including data brokers.

If you are a California resident, you may ask businesses to disclose what personal information they have about you and what they do with that information, to delete your personal information and not to sell your personal information. You also have the right to be notified, before or at the point businesses collect your personal information, of the types of personal information they are collecting and what they may do with that information. Generally, businesses cannot discriminate against you for exercising your rights under the CCPA. Businesses cannot make you waive these rights, and any contract provision that says you waive these rights is unenforceable.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Minor’s Privacy

Our Service is not intended for anyone under the age of 18 and we do not knowingly collect Personal Data from anyone under the age of 18. If you are under 18, do not use or provide any Personal Data in connection with the Service or register on the Websites. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 18, please contact us at

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy. Where we make material changes to this Privacy Policy, we will endeavor to notify you specifically via email or a prominent notice on our Service. Nevertheless, you are advised to review this Privacy Policy periodically for any changes and to ensure that we have an up-to-date email address for you. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By phone: 949.260.1702